Access Fulfillment Express (AFX) connector export fails with 'Could Not Create Connector Package' and 'duplicate entry' errors in RSA Identity Governance & Lifecycle
Originally Published: 2018-11-02
Last Modified: 2022-06-20
Article Number
Applies To
RSA Version/Condition: 7.1.0
Issue
Cannot Export: Could Not Create Connector Package
The following error is seen in the aveksaServer.log:
07/16/2018 12:19:42.951 ERROR (default task-21)
[com.aveksa.afx.common.packagemgmt.connector.ConnectorPackageComponent]
Cannot_Archive_XML : AirWatch/CONNECTOR_TYPE/ConnectorType.xml
java.util.zip.ZipException: duplicate entry: AirWatch/CONNECTOR_TYPE/ConnectorType.xml
at java.util.zip.ZipOutputStream.putNextEntry(ZipOutputStream.java:232)
Please refer to RSA Knowledge Base Article 000030327 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log file for your specific deployment.
Cause
Resolution
Workaround
Workaround 1
Do not check both the template and the connector to be exported at the same time in the same export. Instead export them separately with two different exports.
Workaround 2
Alternatively, avoid naming an AFX connector with the same name as an existing AFX connector template.Related Articles
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