AirWatch ADC Collector test connection fails with "This API has reached end-of-life" error in RSA Identity Governance & Lifecycle
Originally Published: 2019-07-09
Article Number
Applies To
RSA Platform: VMware Workspace ONE 18.11
RSA Version/Condition: 7.1.0, 7.1.1
Issue
When AirWatch is installed on the VMware Workspace ONE 18.11 platform, the AirWatch ADC collector test connection fails with the following error:
This API has reached end-of-life
The screen will show:
Collector test failed: com.aveksa.server.runtime.ServerException: Test request failed with response: com.aveksa.server.runtime.ServerException: com.aveksa.common.DataReadException: com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"946a4c8a-42b7-4517-90a0-ddceed7ace6a"} . Caused by com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"946a4c8a-42b7-4517-90a0-ddceed7ace6a"} Caused By Stack com.aveksa.common.DataReadException: com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"946a4c8a-42b7-4517-90a0-ddceed7ace6a"}
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:187)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:102)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.next(AirWatchGroupDataIterator.java:76)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectData(AccountDataCollector.java:440)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collect(AccountDataCollector.java:302)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectTestData(AccountDataCollector.java:277)
at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:533)
at com.aveksa.client.component.collector.DefaultCollectorManager.actUpon(DefaultCollectorManager.java:204)
at com.aveksa.client.component.collector.DefaultCollectorManager.handle(DefaultCollectorManager.java:102)
at com.aveksa.client.component.event.DefaultEventManager.handle(DefaultEventManager.java:60)
at com.aveksa.client.datacollector.framework.SimpleEventSource.notifyListeners(SimpleEventSource.java:67)
at com.aveksa.client.component.communication.DefaultCommunicationManager.notifyEvent(DefaultCommunicationManager.java:377)
at com.aveksa.client.component.communication.ChangeListHandler.applyChanges(ChangeListHandler.java:364)
at com.aveksa.client.component.communication.ChangeListHandler.access$300(ChangeListHandler.java:58)
at com.aveksa.client.component.communication.ChangeListHandler$ChangeApplyingRunnable.run(ChangeListHandler.java:275)
at java.lang.Thread.run(Thread.java:748) Caused by: com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"946a4c8a-42b7-4517-90a0-ddceed7ace6a"}
at com.aveksa.collector.airwatch.util.AirWatchConnectionObject.restCall(AirWatchConnectionObject.java:217)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:181)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:102)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.next(AirWatchGroupDataIterator.java:76)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectData(AccountDataCollector.java:440)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collect(AccountDataCollector.java:302)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectTestData(AccountDataCollector.java:277)
at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:533)
at com.aveksa.client.component.collector.DefaultCollectorManager.actUpon(DefaultCollectorManager.java:204)
at com.aveksa.client.component.collector.DefaultCollectorManager.handle(DefaultCollectorManager.java:102)
at com.aveksa.client.component.event.DefaultEventManager.handle(DefaultEventManager.java:60)
at com.aveksa.client.datacollector.framework.SimpleEventSource.notifyListeners(SimpleEventSource.java:67)
at com.aveksa.client.component.communication.DefaultCommunicationManager.notifyEvent(DefaultCommunicationManager.java:377)
at com.aveksa.client.component.communication.ChangeListHandler.applyChanges(ChangeListHandler.java:364)
at com.aveksa.client.component.communication.ChangeListHandler.access$300(ChangeListHandler.java:58)
at com.aveksa.client.component.communication.ChangeListHandler$ChangeApplyingRunnable.run(ChangeListHandler.java:275)
at java.lang.Thread.run(Thread.java:748) Caused by: com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"946a4c8a-42b7-4517-90a0-ddceed7ace6a"}
at com.aveksa.collector.airwatch.util.AirWatchConnectionObject.restCall(AirWatchConnectionObject.java:217)
at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:181)
... 15 more
End Stack
End Stack
An AirWatch ADC collector test connection succeeds when connecting to an AirWatch deployment on VMware Workspace ONE 18.10.
Cause
Note the change from getusers to users.
Resolution
- RSA Identity Governance & Lifecycle 7.1.0 P07
- RSA Identity Governance & Lifecycle 7.1.1 P01
Workaround
Related Articles
All 50-series Appliance: End of Sale/End of Life Notification 54Number of Views RSA announces End of Life EOL dates for RSA MyAccessLive Service 214Number of Views No buffer space available (maximum connections reached?): JVM_Bind for ApplicationInfo 69Number of Views SA error "TransportException: 28800 second timeout reached waiting for server response" 14Number of Views ASR fails to generate with 'ORA-31011: XML parsing failed' and 'LPX-00225: end-element tag "ROWSET" does not match start-e… 69Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide How to Download OTP Token Seed Files from myRSA Download RSA SecurID Access Cloud User Event audit logs using Cloud Administration REST API CLU
Don't see what you're looking for?