Appliance Updater for SLES 15 fails to extract in RSA Governance & Lifecycle Virtual Application (OVA)
Article Number
Applies To
- RSA Governance & Lifecycle Virtual Application (OVA) 8.0
Issue
acm-vapp:~ # tar jxf /tmp/rsaimg_updater_2024_February_SLES15_SP4.tar.bz2 -C /tmp/appliancePatches/ tar (child): bzip2: Cannot exec: No such file or directory tar (child): Error is not recoverable: exiting now tar: Child returned status 2 tar: Error is not recoverable: exiting now acm-vapp:~ #
Cause
Resolution
- RSA Governance & Lifecycle Virtual Application (OVA) 8.0.0 P02
If you are unable to upgrade your deployment of RSA Governance & Lifecycle Virtual Application (OVA) affected with this issue to the above fixed version/patch, refer to the Workaround section for remedial steps.
Workaround
- Contact RSA Customer Support and reference this KB article to obtain the missing bzip2 RPM package: bzip2-1.0.8-150400.1.122.x86_64.rpm
Note: The SHA256 hash of the above bzip2 RPM file is as follows:5fb6d380f26b87b5bf4ac012e8225d19f144d50c92e9da758fc89d6b642e799c
- Copy the bzip2 package to the RSA Governance & Lifecyle Virtual Application (OVA) VM in a temporary folder, e.g., /tmp
- Login to the VM as root
- Validate the SHA256 hash for the RPM package and make sure that it matches with the hash provided above. For example:
acm-vapp:~ # sha256sum /tmp/bzip2-1.0.8-150400.1.122.x86_64.rpm 5fb6d380f26b87b5bf4ac012e8225d19f144d50c92e9da758fc89d6b642e799c /tmp/bzip2-1.0.8-150400.1.122.x86_64.rpm acm-vapp:~ #
- Install the bzip2 RPM:
zypper in /tmp/bzip2-1.0.8-150400.1.122.x86_64.rpm
- Resume the steps to extract and apply the Appliance Updater.
Notes
https://community.rsa.com/s/article/RSA-Governance-Lifecycle-Appliance-Updater-Guide
Related Articles
Swap space is not configured in RSA Governance & Lifecycle Virtual Application (OVA) Number of Views Step 5 of the RSA Identity Governance & Lifecycle OVA installation fails with 'error configuring certificates' and 'ORA-00… Number of Views The provided file is invalid error seen while uploading the IDR OVA Number of Views Error Starting the Quick Setup service when deploying a new instance of RSA Authentication Manager 8.1 OVA Number of Views ACM-100162 || PV_USER_ALL_ACCESS view does not include custom attributes post 7.1.1 installation Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory Troubleshooting AFX Server issues in RSA Identity Governance & Lifecycle RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide Downloading RSA Authentication Manager license files or RSA Software token seed records Quick Setup Guide - Connect Authentication Manager to Cloud Authentication Service
Don't see what you're looking for?
