Authentication error with LDAP user assigned the Super Admin role while providing additional credentials to the RSA Authentication Manager 8.x Operations Console
Originally Published: 2018-06-21
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x }
Issue
Your logon information is incorrect. Correct your logon information and try again, or contact the help desk or your administrator.
This article explains how to resolve the error.
Cause
Resolution
The issue can be resolved with either of the following options:
- Add a User to the Internal Database and Assign an Administrative Role
- Select an existing user within the internal database and Assign an Administrative Role
Related Articles
Requesting RSA to create additional Super Administrator accounts for the RSA SecurID Access Cloud Authentication Service Number of Views Protect the Cloud Administration Console with Additional (Step-Up) Authentication Number of Views Super Admin Restoration Number of Views Add a Super Admin Number of Views Add, Edit, or Delete an Administrator in the Cloud Administration Console Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Authentication Manager Security Console and Operations Console Inaccessible After Certificate Update RSA Authentication Manager 8.9 Patches and Hotfixes Readme RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide "No decryption codes were found in the zip file" error when decrypting RSA SecurID tokens
Don't see what you're looking for?
