Change Requests in Pending Submission state are not being deleted by the daily scheduled task in RSA Identity Governance & Lifecycle
Originally Published: 2020-06-27
Article Number
Applies To
RSA Version/Condition: 7.1.0
Issue
To monitor your pending submissions, run the following SQL query every few days and note if the number stays static or increases. Run the query as avuser using a tool such as SQL*Plus or SQL Developer.
select count(*) from t_av_change_requests_mst where current_state='PS';
Cause
This issue occurs for those Pending Submission requests that have dependent change items in a completed state.
Resolution
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