This is a known issue in the following versions:

• SecurID Governance & Lifecycle 7.5.2
• RSA Governance & Lifecycle 8.0

 Some change requests are not getting completed, even after their activities are all fulfilled in the end source and data collected back.

This results in the change request status showing "pending action" or "pending verification".

The message "Failed to invoke ScriptComponent" is logged in the AFX connector log:

        ********************************************************************************
        Message               : Failed to invoke ScriptComponent{AFX_OUT.component.1051028481}. Component that caused exception is: ScriptComponent{AFX_OUT.component.1051028481}. Message payload is of type: String
        Code                  : MULE_ERROR--2
        --------------------------------------------------------------------------------
        Exception stack is:
        1. null (java.lang.NullPointerException)
          java.util.Hashtable:460 (null)
        2. java.lang.NullPointerException (javax.script.ScriptException)
          org.codehaus.groovy.jsr223.GroovyScriptEngineImpl:323 (http://java.sun.com/j2ee/sdk_1.3/techdocs/api/javax/script/ScriptException.html)
        3. Failed to invoke ScriptComponent{AFX_OUT.component.1051028481}. Component that caused exception is: ScriptComponent{AFX_OUT.component.1051028481}. Message payload is of type: String (org.mule.component.ComponentException)
          org.mule.component.AbstractComponent:144 (http://www.mulesoft.org/docs/site/current3/apidocs/org/mule/component/ComponentException.html)
        --------------------------------------------------------------------------------
        Root Exception stack trace:
        java.lang.NullPointerException
            at java.util.Hashtable.put(Hashtable.java:460)
            at org.apache.log4j.MDC.put0(MDC.java:150)
            at org.apache.log4j.MDC.put(MDC.java:85)
            + 3 more (set debug level logging or '-Dmule.verbose.exceptions=true' for everything)
        ********************************************************************************

• SecurID Governance & Lifecycle 7.5.2 P09
• RSA Governance & Lifecycle 8.0.0 P01