Cisco AnyConnect client displays a second login prompt where RSA Authentication Agent 7.2.1 for Windows is installed
Originally Published: 2015-07-28
Article Number
Applies To
RSA Product/Service Type: Authentication Agent for Windows
RSA Version/Condition: 7.2.1
Issue
Cause
Resolution
The following information was given as a resolution from a customer and has not yet been tested by RSA.
- Logon to the Microsoft Windows workstation as a local administrator
- Open a command prompt as the local administrator.
- Enter the following commands:
regsvr32 /s “C:\Program Files\Common Files\RSA Shared\RSA Credential Provider\SIDCredentialProvider.dll” timeout /t 3
Should these commands not resolve your issue, please contact RSA Customer Support and open a support case.
Notes
Related Articles
How to remove RSA ACE/Server node secret when RADIUS is in use and no RSA ACE/Agent is installed Number of Views Error "Expression is too complex for simple mode" when trying to edit the WHERE clause of a membership rule for a Role in … Number of Views RSA SecurID Software Token 2.4.2 for iOS requires a reboot of the device when launched a second time Number of Views Increasing the number of connections from RSA Authentication Agent 7.3.x for Windows to a Windows platform with RDP Number of Views Error: 'It doesn't appear that the BlackBerry software is installed on this machine. Exiting...' Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory Troubleshooting RSA MFA Agent for Microsoft Windows Oracle 12c TEMP_UNDO_ENABLED parameter for managing GTT UNDO activity in RSA Identity Governance & Lifecycle RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.9 Release Notes (January 2026)
Don't see what you're looking for?
