Creating change request using parameter <scope> via webservice call in RSA Identity Governance & Lifecycle
Originally Published: 2018-06-08
Last Modified: 2023-09-22
Article Number
Applies To
RSA Product/Service Type: Appliance
RSA Version/Condition: 7.0.1 P05
Issue
Tried to create change request using Advanced REST client
<Changes>
<Notes>Create Vendor Account</Notes>
<Parameters>
<Parameter scope='public'>
<Name>Flued1930</Name>
<Value>0</Value>
</Parameter>
</Parameters>
<AccountChange>
<Operation>Create</Operation>
<User>Flued1930</User>
<Account>Flued1930</Account>
<CN>vcloud Users</CN>
<sAMAccountName>Flued1930</sAMAccountName>
<AccountCollector>Active Directory ADC</AccountCollector>
<BusinessSource>Active Directory</BusinessSource>
</AccountChange>
</Changes>
<html><head><title>Error</title></head><body>Error occurred creating change request. Index: 1, Size: 1
Query String=cmd=createChangeRequest&token=ws31477ed9abd50b02a2:-3ab5a6c3:163ada1f5c5:-547e0.08528981641601152</body></html
Cause
Resolution
<Changes>
<Notes>Create Vendor Account</Notes>
<AccountChange>
<Operation>Create</Operation>
<User>Flued1930</User>
<Account>Flued1930</Account>
<CN>vcloud Users</CN>
<sAMAccountName>Flued1930</sAMAccountName>
<Parameters>
<Parameter scope='job'>
<Name>Flued1930</Name>
<Value>0</Value>
</Parameter>
</Parameters>
<AccountCollector>Active Directory ADC</AccountCollector>
<BusinessSource>Active Directory</BusinessSource>
</AccountChange>
</Changes>
If change request is created successfully it would look like below
<?xml version="1.0" encoding="UTF-8" ?>
<createChangeRequest>
<Request type="fulfillment">
<Id>76</Id>
<Name>AveksaAdmin,-00075</Name>
</Request>
</createChangeRequest>
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