Disable User Sync
7 months ago

Disable User Sync

Disabling the user sync feature on Authentication Manager deletes the identity source and previously synced users from Cloud Authentication Service (CAS) permanently. The deletion of synced users happens in the background and it may take additional time to complete. If you need to re-enable the user sync immediatley, we recommend that you account for the additional time needed for deletion of the synced users.

You cannot disable user synchronization if the identity source on CAS is currently in use. For example, if the identity source is mapped to a custom policy, you cannot disable user sync.

Procedure 

  1. In the Security Console, go to Setup > System Settings.

  2. Under Authentication Settings, click RSA Cloud Authentication Service Configuration.

  3. Clear Synchronize Internal Database Users to Cloud Authentication Service (CAS) Using Security Domains.

  4. Click Save.