Duplicate groups are shown for a user in RSA Identity Governance & Lifecycle
Originally Published: 2017-10-18
Last Modified: 2022-06-20
Article Number
Applies To
Issue
- Users > Users > [user name] > Access tab > All shows the same group multiple times for a user.
- Collectors > Account Collectors > [collector name] > Collection History > Account Data Collection > Collected Data > Group Memberships shows the same group collected only once for the user's Member Name.
Cause
For example, if the following group and member path information was collected, the user "Mary Smith" would be in the "ExchangeGroup" three times and in the "Staff" and "Group Internal Users" groups two times:
Group CN=ExchangeGroup,OU=AVgroup,OU=Groups,OU=AU,DC=myorg,DC=com,DC=au Member Path CN=Mary Smith,OU=Users,OU=VIP,OU=AU,DC=myorg,DC=com,DC=au CN=All Staff\, Corporate Planning,OU=Mail,OU=Groups,OU=AU,DC=myorg,DC=com,DC=au,CN=Mary Smith,OU=Users,OU=VIP,OU=AU,DC=myorg,DC=com,DC=au CN=allmgrs,OU=Mail,OU=Groups,OU=AU,DC=myorg,DC=com,DC=au,CN=Mary Smith,OU=Users,OU=VIP,OU=AU,DC=myorg,DC=com,DC=au Group CN=Staff,OU=Mail,OU=Groups,OU=AU,DC=myorg,DC=com,DC=au Member Path CN=All Staff,OU=Groups,OU=AU,DC=myorg,DC=com,DC=au,CN=Mary Smith,OU=Users,OU=VIP,OU=AU,DC=myorg,DC=com,DC=au CN=All Staff\, Corporate Planning,OU=Mail,OU=Groups,OU=AU,DC=myorg,DC=com,DC=au,CN=Mary Smith,OU=Users,OU=VIP,OU=AU,DC=myorg,DC=com,DC=au Group CN=Group Internal Users,OU=Mail,OU=Groups,OU=AU,DC=myorg,DC=com,DC=au Member Path CN=Staff,OU=Mail,OU=Groups,OU=AU,DC=myorg,DC=com,DC=au,CN=All Staff\, Corporate Planning,OU=Mail,OU=Groups,OU=AU,DC=myorg,DC=com,DC=au,CN=Mary Smith,OU=Users,OU=VIP,OU=AU,DC=myorg,DC=com,DC=au CN=Staff,OU=Mail,OU=Groups,OU=AU,DC=myorg,DC=com,DC=au,CN=All Staff,OU=Groups,OU=AU,DC=myorg,DC=com,DC=au,CN=Mary Smith,OU=Users,OU=VIP,OU=AU,DC=myorg,DC=com,DC=au
Resolution
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