RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
RSA Authentication Manager Security Console and Operations Console are no longer accessible after upgrading to Google Chrome 117 and higher. The following ERR_SSL_PROTOCOL_ERROR is seen. These consoles are accessible from both Firefox and Edge browsers.
Errors: "This site can't provide a secure connection" and "ERR_SSL_PROTOCOL_ERROR".
The RSA Authentication Manager root certificate used by the Security Console and Operations Consoles is using Signature Algorithm SHA-1.
Google reports that it is removing support for signature algorithms using SHA-1 for server signatures during the TLS handshake is removed in Chrome 117. See also this article regarding Chrome 117 having deprecated support for TLS SHA-1 server signatures .
Please review the following options to upgrade the SHA-1 certificate to SHA-256.
- The self-signed certificate with SHA-1 can be upgraded to SHA-256. Here are the steps to Upgrade Internal Authentication Manager Certificates to SHA-256
- A third party SHA-1 certificate should be replaced with a new one which is signed by an internal/external trusted CA with SHA-256. Here are the steps to replace the console certificate.
Related Articles
java.lang.NoClassDefFoundError when saving a JAVA Code Based AFX Connector in version 7.0.2 of RSA Identity Governance & L… 71Number of Views UI not reachable on port 443 in RSA Governance & Lifecyle Virtual Application 119Number of Views RSA Token Client returns error 40032 - R_TC_ERR_REGISTRATION_FAIL 17Number of Views Authentication Manager Console Access using CNAME or DNS alias fails with Redirect Logon Loop - ERR_TOO_MANY_REDIRECTS 5Number of Views Console and web tier virtual host certificates no longer trusted by Google Chrome 58.0.3029.81 in RSA Authentication Manag… 255Number of Views
Trending Articles
RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide How to Download OTP Token Seed Files from myRSA Download RSA SecurID Access Cloud User Event audit logs using Cloud Administration REST API CLU How to factory reset an RSA Authentication Manager 8.x hardware appliance without a factory reset button from the Operatio…