Email triggered for 'Please reset your current password' after a password reset
Originally Published: 2019-01-03
Last Modified: 2023-09-22
Article Number
Applies To
Issue
Under Email -> Log tab:
Event Type: PasswordResetEvent
Subject: “Please reset your current password”
Email body triggered to user:
Hello <User>,
Your password on ACTIVE DIRECTORY has been reset by someone else.
Please change your password as soon as possible to avoid compromise of your account.
These reminders will be sent to you periodically until you change your password.
Thank you.
Cause
Password reset email event should be PasswordAvailableExtEvent instead of PasswordResetEvent.
Resolution
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