Enable Email Reply Processing options differ in approval node in RSA Identity Governance & Lifecycle
3 years ago
Originally Published: 2018-04-19
Article Number
000040809
Applies To
RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.0.2, 7.1.0
 
Issue
When editing an approval node in a default or custom approval workflow, the following behavior is seen:
  1. Enable Email reply processing is unchecked by default, so there are seven different options appearing below the checkbox when the node is opened:
User-added image
  1. When the box is checked, the option count changes to five:
User-added image
  1. When unchecking the option, the count goes to two:
User-added image

This might cause confusion if you are not sure on where you added your email body when you last opened the node.
 
Cause
This is a bug fixed in 7.0.2 P06.
Resolution
This is fixed in patch 7.0.2 P06 and 7.1.0 P01
Don't see what you're looking for?