Error "Request Entity Too Large" when upgrading RSA Authentication Manager from versions (8.2 SP1 up to 8.4 P13) to 8.5
Originally Published: 2020-09-05
Last Modified: 2026-05-26
Article Number
000042571
Applies To
RSA Product Set:  SecurID
RSA Product/Service Type:  Authentication Manager 
RSA Version/Condition:  8.2 SP1, 8.3, 8.4, 8.5
Issue
Error "Request Entity Too Large" when upgrading RSA Authentication Manager from versions (8.2 SP1 up to 8.4 P13) to 8.5 

An attempt to upgrade RSA Authentication Manager to version 8.5 while using the browser as an update source, the following error is received.

Error 413--Request Entity Too Large

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Cause

See the following note: Upgrading RSA Authentication Manager 
You can upgrade directly to RSA Authentication Manager 8.5 from a Windows shared folder, an NFS share, or a DVD or CD. Applying the version 8.5 upgrade through your local web browser is not supported. 

Also, The maximum upload size that is allowed by the Operations Console is 2 GB by default, while the Authentication Manager 8.5 upgrade ISO is 3 GB+.

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Resolution
To resolve the error, use another update-source other than the local browser from the available options (NFS, Windows Share, DVD/CD).
Notes

Internal Replication Error After Upgrading to RSA Authentication Manager 8.5
Known Issues (in the “Upgrading” section):

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