Error message "Asynchronous exception occurred processing event continuation" is reported in RSA Data Loss Prevention
Originally Published: 2016-02-01
Article Number
Applies To
RSA Product/Service Type: Enterprise Manager
RSA Version/Condition: 9.6, 9.6 SP2 (and all patch versions)
Issue
The following error message is reported in the em.log file:
RSA DLP ERROR - LoggingAsynchronousExceptionListener.onEvent(39) | Asynchronous exception occurred processing event continuation
Cause
The error is generated when tem.home is configured to store DLP events on a Network-Attached Storage (NAS).
Resolution
- NIC of EM server. [upgrade NIC firmware if required].
- Any CRC's/physical errors captured on any interface.
- Make sure that there is no miss-configured MTU on any intermediate node between EM & NAS storage.
- No faulty cables between intermediate nodes.
- No hardware fault on any of the intermediate nodes connecting EM to NAS Storage.
Related Articles
Form used in manual fulfillment node does not reflect the changes done in the CR created in RSA Identity Governance & Life… Number of Views Account Template for Role Causes Invalid Account Name in CR for RSA Identity Governance & Lifecycle Number of Views AFX: Provisioning access to users sporadically fails yet CRs show100 percent fulfilled in RSA Identity Governance & Lifecycle Number of Views RSA Governance & Lifecycle Recipes: CR Approvals & Activities Trending Number of Views Review generation fails for all review types with an 'ORA-01792: maximum number of columns in a table or view is 1000' err… Number of Views
Trending Articles
Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Release Notes for RSA Authentication Manager 8.8 RSA Authentication Manager Upgrade Process
Don't see what you're looking for?
