Error message of passwd had "2" usages of 0, but expected 1, when installing RSA Identity Governance & Lifecycle
Originally Published: 2018-09-13
Last Modified: 2023-11-30
Article Number
Applies To
RSA Version/Condition: 7.0+
Issue
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Pre-Requisites Test (s) failed with the following message(s):
passwd had "2" usages of 0, but expected 1
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Quitting installation due to system does not meet requirements
Cause
Login as root and examine the passwd file. For example:
# grep ":0:" /etc/passwd root:x:0:0:root:/root:/bin/bash vroot:x:0:0::/home/vroot:/bin/bashIn this example, there are 2 users with the User ID of 0: root and vroot.
Resolution
- Remove the non-standard user with a User ID of 0. For example:
# userdel -r vroot
- Remove the files from the failed installation, by following the steps in knowledge article 000036717 - How to uninstall RSA Identity Governance & Lifecycle. Please note that you may not need to do step 3 (Change the user and group to the expected IDs).
- Re-attempt the installation of RSA Identity Governance & Lifecycle product.
Workaround
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