Effective 25 August 2026, non-company-specific URLs will no longer be available. The following will no longer be supported:

• Logging in to the Cloud Administration Console using non-company-specific URLs (using password or third-party IdP)
• Access to the Cloud Administration APIs using non-company-specific URLs, including through Authentication Manager or any third-party REST API client
  
  

Action Required

Customers currently using non-company-specific URLs must:

• Transition to company-specific URLs immediately (Company-Specific Administrative URL Update Instructions).
• Verify that all integrations, scripts, and configurations no longer depend on non-company-specific URLs.
• Ensure that the necessary firewall rules are updated for tenant-specific endpoints. 

Before the permanent shutdown, we will conduct temporary shutdowns of non-company-specific URLs across regions to help customers validate their configurations and ensure readiness. Continued use of non-company-specific URLs after 25 August 2026 will result in permanent shutdown of administrative service. 

What to Expect

• During the temporary shutdown window, non-company-specific URLs (for example, https://na2.access.securid.com) will be unavailable in the respective region.
• Company-specific URLs (for example, https://<companyName>.access.securid.com) will remain fully operational and should be used instead.
• Customers still relying on non-company-specific URLs will experience disruption during the temporary shutdown window.

Temporary Shutdown Schedule

The following table provides the temporary shutdown schedule for shared URLs. 

Note: During each region's 24-hour maintenance window, shared URLs will be unavailable for users in that region.