Form element control type "Drop Down Select with Web Service" displays validation exception as a value in RSA Identity Governance & Lifecycle

Originally Published: 2019-10-09

Last Modified: 2023-11-30

Article Number

000042482

Applies To

RSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.0.2, 7.1.0, 7.1.1

Issue

In RSA Identity Governance & Lifecycle, when defining a form element to be of control type Drop Down Select with Web Service and an invalid URI from which to get options is specified, the exception or error message is displayed as a value of the form field rather than an error message. This allows the user to proceed with creating a change request when they should be prevented due to the validation error. In the user interface, go to Requests > Configuration > Request Forms tab > {form name} > Fields.

The example below illustrates this issue.

Form defined with a field of type Drop Down Select with Web Service.

Run the form and note the error is displayed as a value rather than an error message.

java.net.MalformedURLException:no protocol:localhost/aveksa/123.jsp

The consequence of this incorrect behavior is that it allows the user to ignore the validation error and continue with creating the change request.

Cause

This is a known issue reported in engineering ticket ACM-96978.

Resolution

This issue is resolved in the following RSA Identity Governance & Lifecycle versions and/or patch levels:

RSA Identity Governance & Lifecycle 7.0.2 P15
RSA Identity Governance & Lifecycle 7.1.0 P08
RSA Identity Governance & Lifecycle 7.1.1 P03
RSA Identity Governance & Lifecycle 7.2

Please see related RSA Knowledge Base Article 000038040 -- Unable to load form fields when using a form element of control type "Drop Down with Web Service" in RSA Identity Governance & Lifecycle 7.1.1 P02 for a defect introduced in 7.1.1 P02 when the validation URI is valid.

Don't see what you're looking for?

Salesforce MFA Enforcement – Action Required

Related Articles

Trending Articles