Getting the error message "Unable to start service ReportService. java.lang.NoClassDefFoundError: Could not initialize class java.awt.Color" when accessing the UI after installing RSA Via Lifecycle & Governance 7.0.0
Originally Published: 2016-06-16
Article Number
Applies To
RSA Product/Service Type: Hosted
RSA Version/Condition: 7.0.0
Platform: Wildfly
O/S Version: Red Hat Enterprise Linux 6.x
Issue
Unable to start service ReportService. java.lang.NoClassDefFoundError: Could not initialize class java.awt.Color
Cause
-bash-4.1$ cd $JAVA_HOME/jre/lib/amd64/xawt/ -bash-4.1$ ll total 1708 -rwxr-xr-x 1 root root 1746165 May 20 2015 libmawt.so -bash-4.1$ ldd libmawt.so linux-vdso.so.1 => (0x00007fff057bb000) libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f45c4838000) libm.so.6 => /lib64/libm.so.6 (0x00007f45c45b3000) libawt.so => not found libXext.so.6 => not found libX11.so.6 => not found libXrender.so.1 => not found libdl.so.2 => /lib64/libdl.so.2 (0x00007f45c43ae000) libXtst.so.6 => not found libXi.so.6 => not found libcups.so.2 => not found libfontconfig.so.1 => not found libjava.so => not found libjvm.so => not found libc.so.6 => /lib64/libc.so.6 (0x00007f45c4017000) /lib64/ld-linux-x86-64.so.2 (0x00007f45c4ca6000)
Resolution
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