Guidelines and resources for upgrading to SecurID Governance & Lifecycle 7.5.2
Article Number
Applies To
SecurID Governance & Lifecycle 7.5.2
Issue
The purpose of this RSA Knowledgebase Article is to describe the guidelines and resources, including known issues/remediation, to help plan a successful upgrade from older versions to SecurID Governance & Lifecycle 7.5.2.
Note: The original GA build of SecurID Governance & Lifecycle 7.5.2 was replaced in June 2022 with SecurID Governance & Lifecycle 7.5.2 P03 full installer. Refer to the following product advisory for more details:
Urgent SecurID Governance and Lifecycle Product Advisory – Request Activities Task Information Missing after Migration
Resolution
IMPORTANT: Ensure that a full backup of your existing SecurID Governance & Lifecycle deployment has been taken and verified before proceeding with the upgrade.
Product Documentation for Upgrades:
The primary reference for upgrading SecurID Governance & Lifecycle is the Upgrade and Migration Guide. Additional product guides may be referenced for detailed steps depending on the deployment scenarios.- SecurID Governance & Lifecycle 7.5.2 Upgrade and Migration Guide
- All product documentation for SecurID Governance & Lifecycle
Recommended Practices for Upgrades:
The following Recommended Practices document provides guidance on the various upgrade options and choices/decisions to be made during the upgrade planning: Note: Although the above document references an older version, the concepts/approaches in general also apply to SecurID Governance & Lifecyle 7.5.2.Known Issues:
The following known issues require workarounds/remediation prior to and/or immediately after the migration part of the upgrade process:| DESCRIPTION | REMEDIATION |
|---|---|
| A new installation or an upgrade of software bundle deployment, using a remote database, to 7.5.2 P03 fails with error: Could not find necessary package adoptjdk_8u292b10.tar.gz | Refer to the KB article 000067960 for a workaround. |
| BSAFE crypto libraries embedded in the SecurID Governance & Lifecycle product were updated which require IBM WebSphere Application Server based deployments to use IBM JDK 1.8.0_281 or later. | IBM JDK version must be 1.8.0_281 or later when SecurID Governance & Lifecyle 7.5.2 P03 is deployed on IBM WebSphere Application Server. Refer to the SecurID Governance & Lifecycle 7.5.2 P03 release notes for more details. |
| When upgrading from a previous version to SecurID Governance & Lifecycle 7.5.2, manual steps may be required to create a new AVCSUSER schema in the database. | Refer to the SecurID Governance & Lifecycle 7.5.2 Upgrade and Migration Guide for steps on creating the new AVCSUSER schema in the database. The AVCSUSER schema is required for a new feature SQL Utility introduced in version 7.5.2. |
| ACM-102799.sql script stalls for a very long time during migration when WP_USER_DATA table contains very large number of rows | Refer to the KB article 000067872. Contact RSA Customer Support for assistance (reference: ACM-114260). |
| ACM-108053.sql script stalls for a very long time during migration when WP_USER_DATA table contains very large number of rows (e.g., 100M) | Contact RSA Customer Support to engage Engineering team for a workaround specific to your environment (reference: ACM-111896). |
| ACM-97300.sql script stall for a very long time during migration | Contact RSA Customer Support to engage Engineering team for a workaround specific to your environment (reference: ACM-113948). |
| ACM-86871.sql script stalls for a very long time during migration when T_AV_APPLICATION_LOG table contains very large number of rows (e.g., 50M) | Contact RSA Customer Support to engage Engineering team for a workaround (reference: ACM-111395, ACM-113756). |
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