Handling license issues for RSA Web Threat Detection on RSA Link
Originally Published: 2016-12-12
Article Number
Applies To
RSA Product/Service Type: Forensics
RSA Version/Condition: 6.0, 6.1
Platform: CentOS
Issue
RSA Sales has verified that their license is in good standing.
Resolution
- Contact RSA Customer Support and report the issue.
- The Customer should provide a serial number they were issued.
- Customer Support will look in the system to determine if it is displaying an expired license.
- Customer Support will then contact the customer's Sales Representative, as the solution is going to reside with Sales correcting the data internally to reflect a valid license.
Related Articles
Error: MIGRATION_INVALID_LICENSE when migrating database into AM 8.1 Number of Views RSA Authentication Manager has stopped authenticating users when using an evaluation license Number of Views How to download RSA Web Threat Detection patches and version upgrades on RSA Link Number of Views "License not Found" error when attempting to install StealthAudit StealthBits module for RSA Via Lifecycle and Governance … Number of Views Troubleshooting License Installation Issues Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device RSA SecurID software token .sdtid file fails to import into RSA SecurID Software Token 5.0 for Windows RSA Authentication Manager 8.9 Patches and Hotfixes Readme Download RSA SecurID Access Cloud User Event audit logs using Cloud Administration REST API CLU RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?
