How do I subscribe to product advisories on the RSA Community?
a year ago
Originally Published: 2017-09-23
Article Number
000048261
Applies To
This article applies to RSA customers who have accounts on the RSA Community.
Issue
I want to make sure that I am notified via email whenever an advisory is published or updated for my RSA product(s).
Tasks
All product announcements, as well as technical and security advisories, are found and distributed on the RSA Community.

There are three types of advisories in the RSA Community, which are explained below.
Advisory TypeDescription
AnnouncementAnnouncements of upcoming releases, service packs, patches, etc.
Security AdvisoryAddress security vulnerabilities and how they affect RSA products.
Technical AdvisoryAnnouncements of a technical nature, such as to report an issue that affects a large subset of customers.
 
Resolution
When an RSA customer has an active RSA Community account that has an active maintenance contract associated with it, they are automatically subscribed to email notifications for their RSA product(s).

To ensure that you receive the email notifications:
Notes
Customers
RSA is aware of an issue where some customers are currently not receiving email notifications for advisories that are published on the RSA Community. More information can be found in this incident report.

Employees
It is currently not possible for RSA employees to subscribe to advisories, but this functionality is currently being developed and will be available in a future community release.