How to change a request name generated though reviews in RSA Identity Governance and Lifecycle?
Originally Published: 2017-07-07
Article Number
Applies To
RSA Version/Condition: 7.x
Issue
For example:
You have created a User Access Type review named "User Access Review" and ran it. This generates the Review Result named "User Access Review-1" by default.
If a change request is created to revoke an entitlement for a user within this review, then the request created has a name "User Access Review-1".
Multiple requested created will use the same name "User Access Review-1"
This makes it hard to distinguish all the requests created within a review result.
Using a workflow with the object name does not help. It works only for explicit requests.
Is there an out-of-box functionality to generate each request with a unique name when it is created though a review?
Workaround
Below are two settings that are used in a Request Workflow. Go to a Request Workflow, and click 'Edit'. For Example:
In 7.0.1
(1) Use Object Name For Prefix — Select if you want the name of the user for whom the change request is generated used a prefix in the system-generated change request identifier. For example, if a request is generated for user “John Smith,” then the change request identifier would appear similar to the following: “John Smith-00017.”
(2) Prefix — Specify a prefix for the system generated change request identifier. For example, if you specify the prefix, “Role Access Request,” the request identifier would appear similar to the following: “Role Access Request-00017.”
You can configure either the “Use Object Name for Prefix” option or the “Prefix” option, but not both.
To add a unique identifier to be added to each CR created within a review, in review name, best option is to add a SQL node to a workflow and generate the sequence number or a Unique ID via that SQL Node and append that to the CR name created by a Review (or replace that name with Unique ID etc)
