How to find out if Third Party Patch 1.0 has been applied to Authentication manager 8.1

3 years ago

Originally Published: 2015-11-04

Article Number

000059947

Applies To

RSA Product Set: SecurID
RSA Product/Service Type: SecurID Appliance
RSA Version/Condition: 8.1.1.8 or higher
Platform: Suse Linux
O/S Version: ESXi 5.0

Issue

After applying the Third Party Patch update 1.0 to AM 8.1.1.8 or higher, it doesn't show in the Applied Updates Section in the Operations Console > Maintenance > Update and Rollback.

Resolution

There are instructions in the readme file attached with the Third Party Patch update 1.0 explaining how to verify the update has been applied successfully.

These are the instructions:

1-Download log files containing troubleshooting and version information for this patch from the Operations Console > Administration tab > Download Troubleshooting Logs.

2-The installation log contains debugging information and details about the third-party components updated in this patch. The file is named update-version-build-timestamp.log, where version is the update version number (1.0.0.0.0), build is the build number, and timestamp is the time that the update completed.

The version log contains basic version information for the currently installed third-party patch. The file is named thirdparty_updates.log.

There is also a Request For Enhancement ticket # (AM-29667) open with the engineering to add this feature to the Applied Updates section in the Operations Console.

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