How to install the RSA Data Loss Prevention Endpoint agent hot fix
Originally Published: 2015-10-01
Article Number
Applies To
RSA Product/Service Type: Endpoint
RSA Version/Condition: 9.6 SP2
Platform: Windows
Issue
.
Tasks
To apply the Endpoint hot fix:
- Check your RSA DLP version via the Enterprise Manager GUI (Admin > Support > About RSA Data Loss Prevention and check the version.
- Via the RSA SFTP server, navigate to /Distribution/support/Patches/DLP/.
- Download the hot fix package that is compatible to the DLP version you are running.
- Deploy the hot fix package on the EM server.
- Open the EM GUI and navigate to Admin > Support > Upgrade Manager.
- Scroll-down to Agent Patch Deployment.
- Click Deploy agent patch.
- Go to your endpoint workstation and navigate to the C:\Program Files (x86)\RSA\Enforce\bin directory.
- Open the EPMgr file and observe the change in Reported Version to verify that the hot fix has been applied to the endpoint agent.
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