How to shut down Authentication Manager 8.x primary, replicas and web tiers
Originally Published: 2021-03-22
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.X
Platform: Linux
O/S Version: SUSE Linux 11.3, 11.4, 12.x
Issue
Tasks
- Access Linux as rsaadmin on AM appliance, or access Operating System on Web Tier.
- Stop Services.
- Shut down.
/sbin/shutdown -h now
Which halts or powers down right now. If for any reason shutdown gives an error, e.g. unknown command try /sbin/shutdown -h now.
Resolution
For reference: https://community.rsa.com/t5/rsa-securid-access-knowledge/how-to-ssh-to-an-rsa-authentication-manager-server/ta-p/2487
Stop AM services.
cd /opt/rsa/am/server
./rsaserv stop all
For reference: https://community.rsa.com/t5/rsa-securid-access-knowledge/how-to-stop-start-and-restart-rsa-authentication-manager-8-x/ta-p/5136
After all AM services are stopped, you need to sudo su to root to shut down the Hardware or VM.
sudo su -
Prompt: Same password as rsaadmin
root prompt#
# shutdown
The unit can be powered off if it is not already powered off.
Notes
[WT_Home]/server/rsaserv stop
e.g.
/opt/RSASecurity/RSAAuthenticationManagerWebtier/server
Or
/usr/RSASecurity/RSAAuthenticationManagerWebtier/server
Use same shutdown command as for AM appliance in Web Tier on Linux above in Resolution.
Stop Web Tier server - Windows.
Use Windows Services, scroll down to RSA Web Tier and use the 'Stop' command.
Use Windows Shutdown command.
Examples
- To shut down the appliance after a 30-second delay, run:
/sbin/shutdown -h -t 30
- To reboot the appliance immediately, run:
/sbin/shutdown -r now
