IWA Keyset does not exist
Last Modified: 2023-02-02
Article Number
Applies To
RSA Product Set: RSA SecurID Access
RSA Product/Service Type: Identity Router
O/S Version:
Issue
They are seeing error Keyset does not exist and hangs on that page
In the Event viewer, you will notice the error below:
Cause
|
6de9cb26d2b98c01ec4e9e8b34824aa2_GUID |
iisConfigurationKey |
|
d6d986f09a1ee04e24c949879fdb506c_GUID |
NetFrameworkConfigurationKey |
|
76944fb33636aeddb9590521c2e8815a_GUID |
iisWasKey |
that is located in the C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys
Resolution
To resolve this problem, follow these steps:
- Locate the Folder C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys.
- Right-click the Machine Keys folder, and then select Properties.
- Select the Security tab, and then select Edit. If you're asked whether you want to continue the operation, select Continue. Then, the list of group names and user names that have access to this key file appears in the Permissions dialog box.
- Select Add. Then, the Select Users, Computers, Service Accounts, or Groups dialog box appears.
- Type LOCAL SERVICE, and then select Check Names.
- Select OK.
- Type IIS_USRS, and then select Check Names
- Select OK
- Make sure you give both of them FULL CONTROL
