Import PIN Unlocking Keys
Use the Import PIN Unlocking Key utility, import-puk, to import the PIN Unlocking Keys for the RSA SecurID 800 Hybrid Authenticator into AM. After importing the XML data, you can view the PIN Unlocking Key on the Token Properties page in the Security Console.
Before you begin
- You must have an administrator role with SecurID 800 Smart Card Details permission to perform this procedure. For more information, see Edit an Administrative Role.
- Secure shell (SSH) must be enabled on the appliance. For instructions, see Enable Secure Shell on the Appliance.
Procedure
Change directories to /opt/rsa/am/utils. Type:
cd /opt/rsa/am/utils/
and press ENTER.
Run import-puk to import the PIN unlocking keys. Type:
./rsautil import-puk -f filename
where filename is the path to the PUK.xml file, for example: -f /opt/rsa/am/PUK.xml
When prompted, enter your administrator User ID, and press ENTER.
When prompted, enter your password, and press ENTER.
When the import process is complete, the following message displays:
Status: IMPORTED <number> PIN UNLOCK KEY (PUK) RECORDS SUCCESSFULLY.
Close the SSH client. Type:
exit
and press ENTER.
Related Articles
RSA Card Reset Utility unable to unlock/reset SmartCard PIN 115Number of Views Token Seed Decrypt options with on-Prem Authentication Manager, including PDP-G & SID-830 Keys - How to decrypt Token Seed… 150Number of Views After updating the certificates for RSA Identity Governance & Lifecycle, WildFly reports error: JBAS015299: The KeyStore /… 371Number of Views RSA SecurID software token .sdtid file fails to import into RSA SecurID Software Token 5.0 for Windows 1.88KNumber of Views 'Error killing sessions for data import' error importing a database in RSA Governance & Lifecycle 493Number of Views
Trending Articles
RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Governance & Lifecycle 8.0.0 Installation Guide Maximum number of incorrect login attempts for RSA Authentication Manager Operations Console administrator Provisioning node CommandStatusCode and CommandStatusMessage in RSA Identity Governance & Lifecycle Unable to login to RSA Authentication Manager Security Console as super admin