Leaver Rule–Deprovision is not moving Disabled Accounts to the Disabled OU in RSA Governance & Lifecycle
Originally Published: 2025-06-29
Article Number
Applies To
- RSA Governance & Lifecycle 8.0
Issue
The Leaver rule – Deprovision process is does not move disabled Accounts to the Disabled OU. While the Account is correctly disabled, it remains in the original OU instead of being placed in the Disabled OU. This is evident in the below Change Request, generated by the Rule:
Cause
A new Custom Parameter, EnableAddEntitlementToTerminatedUsers, was introduced in version 8.0.0 P01, this was not applied in the environment. The Custom Parameter allows Change Request creation for terminated Users.
Resolution
Update the value of the custom parameter from Admin > System > Settings:
- EnableAddEntitlementToTerminatedUsers to true.
Certain behavior will now be allowed for Terminated Users from the application, including creating Change Requests.
