Load balancing not working with sdopts.rec in RSA Authentication Manager 6.0
Originally Published: 2005-01-11
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Product/Service Type: Authentication Agent
RSA Version/Condition: Prior to 7.0
Issue
- Load balancing is not working with sdopts.rec in RSA Authentication Manager 6.0.
- Initialization failed. A configuration error displays in a pop window when using the Agent Configuration Window.
- RSA Authentication Agent debug information found in ACECLIENT.LOG shows the following:
[2592] 16:59:00.609 File:sdmsg.c Line:150 # Build: 6.0 [364]
[2592] 16:59:00.609 File:ACDLLENT.C Line:61 # Build: 6.0 [364]
[2592] 16:59:00.625 File:acinit.c Line:107 # Entering AceInitializeEx()
[2592] 16:59:00.687 File:creadcfg.c Line:395 # readcfg reading sdconf.rec
[2592] 16:59:00.687 File:creadcfg.c Line:1180 # Unknown directive in SDOPTS.REC file. Line: 1
[2592] 16:59:00.703 File:creadcfg.c Line:989 # SDOPTS fatal error reported previously
[2592] 16:59:00.703 File:creadcfg.c Line:209 # error processing SDOPTS file, reported previously
[2592] 16:59:00.718 File:acinit.c Line:160 # AceInitializeEx: Failed to read configuration record
[2592] 16:59:04.453 File:acinit.c Line:236 # Entering AceShutdown()
[2592] 16:59:04.484 File:acinit.c Line:247 # AceShutdown: Not initialized
[2592] 16:59:04.515 File:acinit.c Line:236 # Entering AceShutdown()
[2592] 16:59:04.546 File:acinit.c Line:247 # AceShutdown: Not initializedCause
Resolution
- Close all RSA Authentication Agent windows.
- Use Notepad to open the sdopts.rec file.
- Choose File > Save As.
- Make sure that the Save as type option is Text Documents (*.txt).
- Set Encoding to ANSI.
- Click Save.
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