RSA Customer Support (Asia Pacific) - Tue Jan 9 10:36:19 AEDT 2024

Look up a User ID and associated Logon Aliases in Authentication Manager (AM)

AM hostname : <hostname>

AM version  : 8.n.n.n.n

1) Lookup a User ID
2) Token Serial Number to Lookup a User ID
3) Duplicate User ID Check
4) Generate a User Report
0) Exit

Please select an option

When the administrator exits the program a log file name is provided. For example:

- log filename : /tmp/userid_logfile_202401091036.log

Please note the Linux shell script must be run with root privileges and requires the Operations Console username and password to read the data stored in the Authentication Manager database.
 

Installation

1.  Download and copy the attached 'lookupuserid.sh' shell script into the /tmp folder on the primary instance in the Authentication deployment.  Use the procedure at URL https://community.rsa.com/s/article/Enable-Secure-Shell-on-the-Appliance-bf9a6052 to enable secure shell on the Appliance, if needed.  Where secure shell has been enabled, a secure FTP client, such as WinSCP, can be used to copy the shell script into the /tmp folder.
2. Change the permissions of the lookupuserid.sh so it can be run at the command line: 

chmod 755 /tmp/lookupuserid.sh

1. Logon to the Authentication Manger instance with the rsaadmin account, either in an secure shell session or at the local console.
2. Elevate the privileges of the rsaadmin account using the command:

sudo su -

3. Navigate to the /tmp folder using the command:

cd /tmp

4. Run the shell script program using the command:

./lookupuserid.sh