MSSQL events are not parsed after installing Event Source Update (ESU) for RSA enVision
Originally Published: 2015-10-01
Article Number
Applies To
RSA Product/Service Type: enVision Core
RSA Version/Condition: 4.1 SP1
Platform: Windows
O/S Version: 2008 Server R2 Enterprise (64 bit)
Issue
Following logs observed in autoupdate.log "%envision%\logs"
ERROR 10 09 2015 16:34:54,804 %NIC-1-701015: AutomaticUpdate, GotsXmlMigrator, -, file, 20150820-132541/mssql_20150624-010435_v2, Detail: 1: date_time: 2015/09/10 16:34:54, package_id: 20150820-132541, patch_id: mssql_20150624-010435_v2, EventSource: mssql, Migration failed. Filename: mssql.xml ERROR 10 09 2015 16:34:54,975 %NIC-1-701005: AutomaticUpdate, AutoUpdateMain, -, patch, 20150820-132541/mssql_20150624-010435_v2, Detail: 1: date_time: 2015/09/10 16:34:54, package_id: 20150820-132541, patch_id: mssql_20150624-010435_v2, failed.
Cause
Resolution
2. Copy the folder “mssql” and all sub items under it from “e:\nic\4100\SITENAME\update\content\etc\devices\” folder to “e:\nic\4100\SITENAME\etc\devices” and replace the current one.
3. Copy the file “mssql.xml” from “e:\nic\4100\EBCMAIN-ES\update\content\etc\devices\odbc\” folder to “e:\nic\4100\SITENAME\etc\gots” and replace the current one.
4. Restart envision services by manually restarting the nic service manager service.
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