Managing the Web-Tier Service
Last Modified: 2026-08-25
Managing the Web-Tier Service
The bootstrapper server and web-tier services start and run automatically when you install a web tier. You must start them manually after promoting a replica instance.
The bootstrapper must be running to report web-tier status and to push updates to the web tier. Web-tier services must be running to support web-tier functions such as Self-Service, risk-based authentication (RBA), and dynamic seed provisioning. You can stop, start, and re-start the bootstrapper and web-tier services manually, for example, if you want to stop the web-tier server to migrate to another machine.
For instructions, see the following procedures:
Related Articles
Web Tier Shows "Online, Reinstall Required" After Reinstalling RSA Authentication Manager 8.x Web-Tier Package Number of Views AM8 web tier shows as offline but Web tier services are running Number of Views RSA SecurID Web Tier is not working and has a status of "Offline" or "Offline, reinstall required" in the Authentication M… Number of Views How to check/restart the Webtier services deployed on a Linux machine Number of Views Web tier install failure due to hostname mismatch with the web tier package for Windows generated for in RSA Authenticatio… Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Unexpected error during command com.rsa.ucm.request.CompleteWorkflowRequestActionsCommand execution when approving token r… After an installation or upgrade of RSA Identity Governance and Lifecycle the links to the log files in the Initialization… User Provisioning Using SCIM API RSA MFA Agent 2.5 for Microsoft Windows Release Notes
Don't see what you're looking for?
