Member of User Groups showing <unavailable> in All Users report
Originally Published: 2015-02-10
Article Number
Applies To
| RSA Product Set | SecurID |
| RSA Product/Service Type | RSA Authentication Manager |
| RSA Version/Condition | 8.1 SP1 |
| Platform | SUSE Enterprise Linux |
| Platform (Other) | |
| O/S Version | 11 SP3 |
| Product Name | |
| Product Description | SecurID Appliance |
Issue
When generating a report using the All Users template in Authentication Manager, the Member of User Groups column displays:<unavailable> instead of listing group names.
Example:
Resolution
RSA Authentication Manager 8.1 Patch 04 introduced a change where the All Users report template displays only registered groups by default.
To display all group names in the Member of User Groups column, add the following configuration parameter with value true:
./rsautil store -o <OCadmin> -a add_config auth_manager.reports.principal.all_group true GLOBAL 500
-
Replace
<OCadmin>with the Operations Console administrator username.
Example command execution
rsaadmin@app81p:~> cd /opt/rsa/am/utils rsaadmin@app81p:/opt/rsa/am/utils> ./rsautil store -o ocadmin -a add_config auth_manager.reports.principal.all_group true GLOBAL 500 Please enter OC Administrator password: *********** psql.bin:/tmp/37d8de65-80d2-471d-9561-b153972f0fce9559696341296274.sql:108: NOTICE: Added the new configuration parameter "auth_manager.reports.principal.all_group" with the value "true" add_config ------------ (1 row) rsaadmin@app81p:/opt/rsa/am/utils>
To update the value stored in the parameter auth_manager.reports.principal.all_group an administrator would use the command:
./rsautil store -o <OCadmin> -a update_config auth_manager.reports.principal.all_group false GLOBAL 500
Notes
Registered groups apply only to Restricted Authentication Agents.
Related Articles
Duplicate User ID error when running All Users report in RSA Authentication Manager 8.x 1.65KNumber of Views Duplicate users in RSA Identity Governance & Lifecycle 450Number of Views How to generate a report to list all users with a fixed passcode in Authentication Manager 8.x 444Number of Views Emergency Access for RSA Authentication Manager Users 339Number of Views Indirect Relationship Processing fails with ORA-30926 and 'ORA-06512: at "AVUSER.CE_USERS" ' errors when collecting Groups… 388Number of Views
Trending Articles
RSA Authentication Manager 8.3 Dell 630 and 230 hardware appliance loses ability to access keyboard when running PING 4.0 … RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Troubleshooting RSA MFA Agent for Microsoft Windows RSA Release Notes for RSA Authentication Manager 8.8 How to Download OTP Token Seed Files from myRSA
Don't see what you're looking for?