Not able to mount DAC after 10.6 installation or upgrade
Originally Published: 2016-09-15
Article Number
Applies To
RSA Product/Service Type: SA Archiver
RSA Version/Condition: 10.5, 10.6
Issue
When trying to mount a DAC to an archiver by running the NwArrayConfig.py script and receiving the following error as you can see on the screenshot
“No available DAC drvives or VNX LUNs found. Verify configuration before trying again.
Resolution
Reboot appliance
1. Press Cntrl+R to enter into the BIOS configuration utility and select H810 AdapterSelect clear config from the F2 menu options on PERC H810 Adapter
2. Reboot On the command line, execute the script /opt/rsa/saTools/NwArrayConfig.py
3. When error is shown “No available DAC drives or VNX LUNs found. Verify configuration before trying again” and the script exists abruptly, reboot and enter into the BIOS configuration utility again and select H810 Adapter.
4. For both the virtual disks select Fast Initialization from the F2 menu options(please refer to the screenshot Initialization.JPG showing initialization status to be in progress for both the virtual disks) and then do a clear config on PERC H810 Adapter
5. Reboot
6. Execute the script /opt/rsa/saTools/NwArrayConfig.py
