ORA-31061 or ORA-19202 generating ASR report or Log Artifacts in RSA Identity Governance & Lifecycle
Originally Published: 2021-07-19
Article Number
Applies To
RSA Version/Condition: 7.2.0, 7.2.1, 7.5.0
Issue
Generation of Log Artifacts fails in step generate ASR report.
One of the following ERROR messages (ORA-31061 or ORA-19202) is logged in aveksaServer.log file:
01/07/2021 20:16:47.143 ERROR (SystemReportGenerator) [SystemErr] Caused by: com.aveksa.server.db.PersistenceException: java.sql.SQLException: ORA-31061: XDB error: special char to escaped char conversion failed. ORA-06512: at "AVUSER.SYSTEM_REPORT", line 287 ORA-06512: at line 1
06/03/2021 11:39:54.914 ERROR (SystemReportGenerator) [SystemErr] Caused by: com.aveksa.server.db.PersistenceException: java.sql.SQLException: ORA-19202: Error occurred in XML processing ORA-01489: result of string concatenation is too long ORA-06512: at "AVUSER.SYSTEM_REPORT", line 287 ORA-06512: at "SYS.DBMS_XMLGEN", line 237 ORA-06512: at "SYS.DBMS_XMLGEN", line 271 ORA-06512: at "AVUSER.SRXML", line 76 ORA-06512: at "AVUSER.SRXML", line 104 ORA-06512: at "AVUSER.SRSECTION_OBJECTS", line 23 ORA-06512: at "AVUSER.SRSECTION_OBJECTS", line 23 ORA-06512: at "AVUSER.SYSTEM_REPORT", line 200 ORA-06512: at "AVUSER.SYSTEM_REPORT", line 259 ORA-06512: at line 1
Cause
- RSA Identity Governance & Lifecycle 7.2.0 P05
- RSA Identity Governance & Lifecycle 7.2.1 P01
- RSA Identity Governance & Lifecycle 7.5.0
This issue occurs for some customers who have legacy workflow data for the looping workflow section of the report that exceeds 4000 characters.
Resolution
- RSA Identity Governance & Lifecycle 7.2.0 (please upgrade to 7.2.1)
- RSA Identity Governance & Lifecycle 7.2.1 P06
- RSA Identity Governance & Lifecycle 7.5.0 P03
Workaround
Notes
Related Articles
Log Artifacts generation fails due to ORA-31061 error in ASR report generation in RSA Identity Governance & Lifecycle Number of Views RSA Identity Governance and Lifecycle 7.2 Upgrade and Migration Guide Number of Views The Template ({Connector Template Name}) has missing file content error when creating AFX Connectors in RSA Identity Gover… Number of Views RSA Identity Governance and Lifecycle 7.2.1 Upgrade and Migration Guide Number of Views RSA Governance & Lifecycle 8.0.0 ACME Performance Guide Number of Views
Trending Articles
RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide User Event Monitor Messages for Cloud Access Service (1501 - 20406) RSA Release Notes for RSA Authentication Manager 8.8 Troubleshooting RSA MFA Agent for Microsoft Windows RSA MFA Agent 2.5 for Microsoft Windows Group Policy Object Template Guide
Don't see what you're looking for?
