RSA Authentication Manager Web Tier installation fails with the following error: The directory already exists!
Originally Published: 2017-10-19
Article Number
Applies To
RSA Product/Service Type: Authentication Manager Web Tier
RSA Version/Condition: 8.x
Issue
Cause
Resolution
- Quit the installer via option 2. Locate and delete the path specified in the earlier install attempt. See the example below
Specify the installation folder location: [/opt/RSASecurity/RSAAuthenticationManagerWebtier/] >/rsawebtier/ ** **ERROR: Folder Exists ** The directory already exists! Are you sure you want to install here and possibly overwrite existing files? Enter 1 to continue, 2 to quit, 3 to retry.: [1]
There is also an uninstall script located in /opt/RSASecurity/RSAAuthenticationManagerWebtier. To run it, escalate to root and run uninstall.sh.
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