RSA Certificate Manager installation fails with error "XrcNOTFOUND: unable to locate requested member or object" when selecting SSL Keys based on nCipher software version 11.11
Originally Published: 2008-12-12
Article Number
Applies To
nCipher / Thales Hardware Security Modules (HSMs) software version 11.11
Microsoft Windows 2003
Issue
Creating SSL server certificate: *** Operation failed. *** [XrcNOTFOUND: unable to locate requested member or object] unable to set session resource [unable to locate requested member or object]
Cause
Workaround
RSA Certificate Manager expects the nCipher key data to be in %NFAST_HOME%/kmdata. In nCipher software version 11.11, kmdata folder is created as C:/Documents and Settings/All Users/Application Data/nCipher/Key Management Data, and the environment variable points to this new directory path.
To work around this issue, follow the steps listed below:
- After a new nCipher software installation is completed, create a directory C:/nCipher/nfast/kmdata
- Copy all contents of the directory "C:/Documents and Settings/All Users/Application Data/nCipher/Key Management Data" to "C:/nCipher/nfast/kmdata"
- Update the environment variables to ensure that the previous environment variables which pointed to "C:/Documents and Settings/All Users/Application Data/nCipher/Key Management Data" now point to "C:/nCipher/nfast/kmdata"
- Install RSA Certificate Manager
Related Articles
Error: 'Unable to locate a configured Relying Party for target URL' in RSA Federated Identity Manager (FIM) Number of Views uds.exe ? Unable To Locate Component. This application has failed to start because nsdnsinterface.dll was not found Number of Views RSA DLP Network - How to locate operational logs Number of Views AFX Connectors remain in a Deployed state and 'Could not locate data file kahadb/db-XXX.log' error in RSA Identity Governa… Number of Views 'ORA-39246: cannot locate master table within provided dump files' error restoring an RSA Identity Governance & Lifecycle … Number of Views
Trending Articles
Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.9 Release Notes (January 2026) An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?
