Version: V 7.2.x

Modules: Governance

Product Area: Charts, Single Series (Applied to Home/User Summary Dashboard)

Associated Dashboard:

• https://community.rsa.com/docs/DOC-115304 

Time to apply: ~30 minutes

Summary

This chart provides key information how many users do/don't have an email address listed 

The goal of this chart is to understand if there is an issue you need to resolve, with users who don't have any email.

The chart can be used by admin's to understand their identity collectors and the risk of users who don't have an email, not getting contacted for various processes, e.g.. a new review, or an approval notification. 

Example Image (Click to enlarge)

Key Notes

• This chart/report/dashboard is supplied "as is" - any modification of this item is done at your own risk. 
• If you have issues applying this chart/report/dashboard, please comment below for help, DO NOT contact the RSA Support team.
• If you would like more assistance with this chart/report/dashboard or for help in creating other chart/report/dashboards, then RSA Professional Services (RSA PS) is available to help.
  • Please contact your RSA Account Manager or local RSA Sales Rep or reply below for further assistance.

Details

This chart displays the total number of users who do or do not have an email address listed. 

Chart SQL

First test this in your query tool (SQLDeveloper, Toad etc..)

(select 
	EmailStatus,
	count(*) as Total
from 
	(
		select 
		id,
		Case When email_address is null then 'No Email' else 'Has Email' end as EmailStatus
		from 
		(
			select distinct
			id, email_address
			from avuser.pv_users where id <> 0 and is_terminated = 'False'
		)
	)
Group by EmailStatus)

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Example of the results:

Chart Implementation

1. Log into RSA IGL as a user who can create charts. In my example, im using AveksaAdmin
2. Go to "Reports" / "Charts"
3. Select "+ Create Chart" button
   
4. Under the "General Tab" add the following details:
   • Name: User Summary - Email Status
   • Description: From RSA IGL Link Community. This chart provides information on users with/without an email.
   • Type = Single Series Chart
     
      
5. Under the "Query" Tab, copy the SQL from above
6. Press the "Preview" button, you should see some results, as per the example image below.

   If you get an error at this stage, please test your SQL in a Query tool, like "SQL Developer" or "SQL Squirrel" to ensure it works first. 
   If it still doesn't work, please share your SQL and a screen shot of the issue below. DO NOT contact RSA Support 

   
    
7. Under the "Columns" Tab, please use the configuration shown in the image below.
   
    
8. Under the "Display Attributes" tab, you should select "Pie 2D". Please also apply these settings, however you can update the wording with what is best for you.
   • Under "Title and Axis Names"
     • Caption: User Email Status
     • Sub Caption: Recommendation: Review users with no email
       
   • Under "Functional attributes"
     • Select "Animation" = ticked
     • Select "Show Labels"  = ticked

There are MANY other "display attributes" you can play with on this screen, so please update and make changes as you see fit.