RSA Identify Governance and Lifecycle Password Challenge Questions "Challenge Responses" are case sensitive
Originally Published: 2017-10-30
Article Number
Applies To
RSA Version/Condition: 7.0.0, 7.0.1, 7.0.2
Issue
Cause
Resolution
RSA Identify Governance and Lifecycle 7.0.0 please upgrade to the latest version
RSA Identify Governance and Lifecycle 7.0.1 please upgrade to the latest version
RSA Identify Governance and Lifecycle 7.0.2 P04
RSA Identify Governance and Lifecycle 7.1.0 GA version (not yet released.)
In these fix versions, if you attempt to enter the same challenge question in a different case the following warning is displayed"
"The same response cannot be used for more than one questions"
Workaround
Related Articles
Distribution of Software token with a binding DeviceSerialNumber may not be Case Sensitive 43Number of Views The letter case of column alias names in RSA Identity Governance and Lifecycle tabular reports is not retained 27Number of Views "Failed email delivery response from RSA" message in case notes 7Number of Views RSA Identity Governance and Lifecycle Account Data Collectors treat data as case sensitive regardless of the setting of th… 39Number of Views Navigating the Case Portal in the RSA Community (Video) 38Number of Views
Trending Articles
RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory Unable to find valid certification path error when logging on to Help Desk Admin Portal (HDAP) and Self-Service Portal (SS… RSA Authentication Manager 8.9 Release Notes (January 2026)
Don't see what you're looking for?