RSA Identity Governance & Lifecycle 7.0.x provisioning termination rule is not creating a change request to disable the manually linked accounts
Originally Published: 2018-06-26
Article Number
Applies To
RSA Version/Condition: 7.0.1, 7.0.2
Issue
- Create a termination rule to generate change request to disable the accounts when the user is deleted.
- In this example, we have picked a user who has two accounts (one is a collected account and the other one is a manually linked account):
- Delete the user from the source and run the corresponding Identity data collector to collect the deleted user.
- Now run the rule and it will be able to pick the deleted user. The rule will create a change request to disable the collected account but doesn't create a change request to disable the manually linked account.
Cause
Resolution
NOTE: If you are seeing this issue for a specific application/directory or post upgrading to V7.0.2 P05+, please verify if the allow account disabling flag is set to Yes. If this is set to No,
- Navigate to Resources > Applications/Directories.
- Select the application/directory and click Edit.
- Enable the flag and click OK.
