RSA Identity Governance & Lifecycle Entitlements Data Collector (EDC) failure EC[31002]
Originally Published: 2018-10-10
Article Number
Applies To
RSA Version/Condition: 7.0.0, 7.0.1, 7.0.2, 7.1.0
Issue
EC[31002] Context[Collector Name=Test EDC, Agent Name=AveksaAgent, Data Run ID=9000 Reason=com.aveksa.sdk.collector.CollectionException: com.aveksa.common.DataReadException: ERROR: Could not get account bound entitlement data: . Caused by com.aveksa.common.DataReadException: ERROR: Could not get account bound entitlement data: . Caused by java.sql.SQLException: Failed to get an int object from [B: 900000000.00] Message[Data collection failed on the agent]
The aveksaServer.log file (/home/oracle/wildfly-10.1.0.Final/standalone/log/aveksaServer.log) shows the following ERROR level log message:
09/11/2018 04:24:59.984 ERROR (ApplyChangesRegularThread-180990) [SystemErr] java.sql.SQLException: Failed to get an int object from [B: 900000000.00]<
Cause
Resolution
Related Articles
Get Java Auth API sample code to authenticate consistently with 'Requires Name Lock' enabled 35Number of Views AFX failure when Proxy is enabled without defining Proxy Host or Port values in RSA Governance & Lifecycle 137Number of Views How to correctly handle New PIN Rejected in custom RSA Authentication Agent 25Number of Views Error message "Error: java.lang.IllegalArgumentException: Window boundary must be positive" in the RSA SecurID Authenticat… 107Number of Views Data runs show error: Exception while executing filter query RSA Identity Governance & Lifecycle 6.8 and above 226Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory Troubleshooting RSA MFA Agent for Microsoft Windows Oracle 12c TEMP_UNDO_ENABLED parameter for managing GTT UNDO activity in RSA Identity Governance & Lifecycle RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Downloading RSA Authentication Manager license files or RSA Software token seed records
Don't see what you're looking for?