RSA Identity Governance and Lifecycle installation fails with the error: Problem running roothas.pl
Originally Published: 2016-03-28
Last Modified: 2023-10-06
Article Number
Applies To
RSA Version/Condition: 7.+ 6.9.1
O/S Version: SUSE 11 SP3, Red Hat
Issue
Oracle will install with ORACLE_GRID_HOME as /u01/app/12.1.0/grid Oracle Installer Exit Code: 6 starting orainstRoot.sh ... ... orainstRoot.sh done starting root.sh ... ... root.sh done starting root.sh ... starting roothas.pl ... . . . ... Problem running roothas.pl Step failed! See /tmp/aveksa-install.log for more information.
Cause
Resolution
Workaround
- Perform the following commands and look for running processes:
ps -ef | grep ora ps -ef | grep u01
- The second process status will likely return this entry from ps:
oracle 15170 1 0 May28 ? 00:02:24 /u01/app/11.2.0/grid/bin/ohasd.bin reboot
- The presence of this process is what is causing roothas.pl to fail. The installation is attempting to start this same process again and since it is already running, there is a conflict.
- Go to the grid install directory and de-configure these processes:
cd /u01/app/12.1.0/grid/crs/install ./roothas.pl -force –deconfig
Related Articles
General problems with Scheduler in RSA Governance & Lifecycle Number of Views Problem with high availability of LDAP server in RSA Certificate Manager 6.6 Number of Views RSA Authentication Manager 8.2 SDK - Error "General SSLEngine problem; No available router to destination" Number of Views There was a problem loading the page when accessing user dashboard in RSA Authentication Manager 8.4 Number of Views Problems with Aveksa Application Roles and Entitlements managed in the RSA Identity Governance & Lifecycle Aveksa Applicat… Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Authentication Manager Security Console and Operations Console Inaccessible After Certificate Update RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide Troubleshooting AFX Connector issues in RSA Identity Governance & Lifecycle RSA Governance & Lifecycle 8.0.0 Installation Guide
Don't see what you're looking for?
