RSA SecurID Access pop up on RSA Security Console
2 months ago
Originally Published: 2017-05-03
Article Number
000064279
Applies To

RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager 
RSA Version/Condition:  8.2 SP1

Issue

The AM 8.2 SP1 update presents the following pop-up screen upon each logon to the RSA Security Console:
 

Pop Up screen



 

Cause

The pop up is presented to the Security Console administrators to highlight the RSA Authentication Manager's integration with RSA SecurID Access thus allowing new features like multi-factor authentication, authentication based on biometrics, and so.

More details on RSA SecurID Access can be located at:



 

Resolution

1. The pop up will continue to appear each time the Security Console logs on to the Security Console, unless disabled explicitly as follows:

Disabling the pop up

2. Post the above action, the pop up shall be disabled only for the corresponding Security Console administrator. Nevertheless, the pop up shall continue to display for other administrators, unless they explicitly disable that too.

3. Although the pop up is disabled as highlighted in the screenshot above, it is expected to re-appear upon each patch upgrade on the AM 8.2 SP1 server and will have to be explicitly disabled again.