RSA SecurID Authenticator 6.0 and 6.1 for Windows fails to import aCT-KIP URL
Originally Published: 2024-08-29
Last Modified: 2024-08-29
Article Number
Applies To
RSA Product/Service Type: Authentication Manager, SecurID Authenticator 6.0, 6.1 for Microsoft Windows
Issue
- When importing the RSA SecurID tokens via CT-KIP URL through an email, the link is not recognized.
- The Submit button in the RSA SecurID Authenticator application is greyed out and unclickable. The token cannot be imported.
Cause
https://<Your_AM_Server_FQDN>:7004/ctkip/services/CtkipService or http://<Your_AM_Server_FQDN>:7004/ctkip/services/CtkipService
However, the RSA SecurID Authenticator for Windows 6.0 and 6.1 accepts only the auto launch URL that starts with the string securidauthenticator, as shown:
securidauthenticator://ctkip?scheme=https&url=<Your_AM_Server_FQDN>:7004/ctkip/services/CtkipService
Resolution
RSA SecurID Authenticator 6.2 and later releases of the Authenticator Application for Microsoft Windows have a fix to the issue so that it successfully imports the CT-KIP URL that was distributed using the legacy Desktop PC 4.x device type Software Token Profile
Workaround
- Download the SecurID Authenticator 6.0.1 Microsoft Windows Device Definition File.
- Extract the contents of the file.
- In the Security Console, navigate to Authentication > Software Token Profiles > Add New.
- Enter the Profile Name and click Import Device Definition File.
- Import the Desktop-Windows-SecurID-Authenticator-swtd.xml from the extracted file in step 2.
- Click Save.
- Now when distributing a token using the new Software Token Profile via CT-KIP URL, the URL will be in the format accepted by SecurID Authenticator 6.0 and 6.1 for Windows, and that the SecurID token will be imported successfully.
Notes
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