RSA Web Tier installation on a Linux server fails with error unable to find SMBIOS
Originally Published: 2020-09-18
Article Number
Applies To
| RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager WebTier RSA Version/Condition: 8.x |
Issue
WARN: Bootstrap secret OC_ADMIN_NAME not available, temporary falling back on dev secrets
163812 2020-04-03 08:55:26,088 WARN: Bootstrap secret OC_ADMIN_PASSWORD not available, temporary falling back on dev secrets
163819 2020-04-03 08:55:26,095 INFO: Running setupSystemtoolsBinaries()
163827 2020-04-03 08:55:26,103 INFO: Populating a new systemfields.properties
[mkdir] Created dir: /opt/RSASecurity/RSAAuthenticationManagerWebtier/utils/etc
163828 2020-04-03 08:55:26,104 WARN: Bootstrap secret OC_ADMIN_NAME not available, temporary falling back on dev secrets
163828 2020-04-03 08:55:26,104 WARN: Bootstrap secret OC_ADMIN_PASSWORD not available, temporary falling back on dev secrets
Java HotSpot(TM) 64-Bit Server VM warning: You have loaded library /opt/RSASecurity/RSAAuthenticationManagerWebtier/webtierBootstrapper/utils/lib/linux-x86_64/libsystemtools.so which might have disabled stack guard. The VM will try to fix the stack guard now.
It is highly recommended that you fix the library with 'execstack -c <libfile>', or link it with '-z noexecstack'.
Unable to find SMBIOS
Exception in thread "main" com.rsa.ims.security.keymanager.sys.SystemValuesMissingException: getSSVS error: Resource temporarily unavailable
at com.rsa.ims.security.lockbox.crypto.SystemTools.getSSVSEx(Native Method)
at com.rsa.ims.security.lockbox.crypto.h.a(h.java:94)
at com.rsa.ims.security.lockbox.crypto.j.a(j.java:10)
at com.rsa.ims.security.lockbox.crypto.j.d(j.java:15)
at com.rsa.ims.security.lockbox.crypto.h.b(h.java:89)
at com.rsa.ims.security.lockbox.crypto.h.b(h.java:12)
at com.rsa.ims.security.lockbox.b.a(b.java:349)
at com.rsa.ims.security.lockbox.b.saveFields(b.java:171)
at com.rsa.ims.security.lockbox.b.saveFields(b.java:160)
at com.rsa.ims.security.keymanager.sys.FieldsManager$saveFields$0.call(Unknown Source)
at Secrets.populateSecretsFromMap(Secrets.groovy:182)
at Secrets.this$dist$invoke$3(Secrets.groovy)
at Secrets$1.methodMissing(Secrets.groovy)
at WebtierBootstrapper.createSecrets(WebtierBootstrapper.groovy:284)
at WebtierBootstrapper$createSecrets$3.callCurrent(Unknown Source)
at WebtierBootstrapper.createBootstrapper(WebtierBootstrapper.groovy:95)
at WebtierBootstrapper$createBootstrapper$0.callCurrent(Unknown Source)
at WebtierBootstrapper.installAll(WebtierBootstrapper.groovy:40)
at com.rsa.plugins.install.GroovyInstallEngine.invokeScript(GroovyInstallEngine.groovy:68)
at com.rsa.plugins.install.GroovyInstallEngine$_runTask_closure2.doCall(GroovyInstallEngine.groovy:57)
at com.rsa.plugins.install.GroovyInstallEngine.runTask(GroovyInstallEngine.groovy:56)
at com.rsa.plugins.install.GroovyInstallEngine$_runTasks_closure3.doCall(GroovyInstallEngine.groovy:106)
at com.rsa.plugins.install.GroovyInstallEngine.runTasks(GroovyInstallEngine.groovy:105)
at com.rsa.plugins.install.GroovyInstallEngine$runTasks.call(Unknown Source)
at com.rsa.plugins.install.CommandLineInstallEngine.main(CommandLineInstallEngine.groovy:40)
Configuration step WebtierBootstrapper:installAll [FAILED]
Cause
Resolution
- Deploy a new Virtual Machine.
- From Edit Settings > VM Options > Boot Options set the Firmware Type to be BIOS.
- Install the Webtier software after finishing the Linux server deployment and it will be completed successfully.
Notes
- Note that The System Management BIOS (SMBIOS) is required as mentioned in the RSA Authentication Manager Web Tier Getting Started.
- Also, check the compatibility between the Webtier version and the Linux server version that you are installing the Webtier software on.
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