SecurID App is not supported on Jailbroken or Rooted Devices
Originally Published: 2022-01-04
Article Number
Applies To
Issue
Cause
| User Scenario | Consequences |
| User installed the SeucrID 3.0 app on a jailbroken or rooted device | The app displays a message warning that the device is jailbroken or rooted, but allows the installation. |
| SecurID 3.0 user upgrading to SecuID 4.0 | User cannot open the app. |
| User with SecurID 4.0 already installed subsequently jailbreaks or roots the device | The app automatically becomes disabled and the user cannot authenticate. |
Related Articles
Authentication Manager Log Messages (26001-26050) Number of Views REMINDER: Support for RSA Authenticate App Ends on March 31, 2024 Number of Views Procedure to open RADIUS ports on the SecurID Appliance Number of Views RSA Access Manager integration with eRoom is not working. Number of Views SECOND REMINDER: Support for RSA Authenticate App Ends on March 31, 2024 Number of Views
Trending Articles
RSA Authentication Manager Upgrade Process How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Download RSA SecurID Access Cloud User Event audit logs using Cloud Administration REST API CLU RSA Authentication Manager 8.9 Release Notes (January 2026) AFX Server Fails to Start with 'Could Not Build a Validated Path' and 'Timed Out Waiting for AFX Applications to Start' in…
Don't see what you're looking for?
