SecurID App is not supported on Jailbroken or Rooted Devices
Originally Published: 2022-01-04
Article Number
Applies To
Issue
Cause
| User Scenario | Consequences |
| User installed the SeucrID 3.0 app on a jailbroken or rooted device | The app displays a message warning that the device is jailbroken or rooted, but allows the installation. |
| SecurID 3.0 user upgrading to SecuID 4.0 | User cannot open the app. |
| User with SecurID 4.0 already installed subsequently jailbreaks or roots the device | The app automatically becomes disabled and the user cannot authenticate. |
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