August 26, 2021

Earlier this week, SecurID Software Token for macOS was impacted by a change made by Apple to cease support for Symantec as a trusted Certificate Authority. Software Token 4.2.1 for macOS uses Symantec-signed certificates as part of the product’s internal software integrity check.  

Apple has acknowledged the unforeseen customer impact across multiple vendors’ products, including SecurID, Cisco AnyConnect, Citrix Receiver, and others, and has temporarily rolled back this change while working with RSA and other vendors to remediate the situation.

To address this issue, on August 25, 2021, SecurID released SecurID Software Token 4.2.2 for macOS. This release replaces the Symantec-issued certificate with one issued by another certificate authority. SecurID recommends that all users impacted by this issue upgrade immediately to version 4.2.2.

The software download is available now on RSA Link. See the Release Notes for additional information.

Thank you for your patience as the SecurID Engineering teams have worked around the clock to resolve this issue.

The SecurID Team