Configure RSA Cloud Authentication Service

1. Sign in to RSA Cloud Administration Console. 
2. Navigate to the Authentication Clients menu and click Relying Parties.                                                                                                      
3. On the Relying Party Catalog page, click Add a Relying Party and click Add for Service Provider SAML.                                               
4. On the Basic Information page, enter the name for the application in the Name field and click Next Step.                                          
5. On the Authentication page, choose SecurID manages all authentication.
6. Select a Primary Authentication Method and Access Policy as required and click Next Step.                                                                
7. Provide the Service Provider details in the following format: 
   1. ACS URL: https://<Account name>. samanage.com/saml/<Account name>.
   2. Service Provider Entity ID: https://<Account name>. samanage.com.
      Refer to the Configure SolarWinds Service Desk (previously Samanage) section to obtain the Account name.                          
8. In the SAML Response Protection section, select IdP signs assertion within response.
9. Download the certificate by clicking Download Certificate.
10. Click Show Advanced Configuration.
11.  Under the User Identity section, configure Identifier Type and Property. For example, Identifier Type: Auto Detect and Property: Auto Detect.
12. Click Save and Finish.
13.  On the My Relying Parties page, click the Edit drop-down icon and select the Metadata option to download the metadata. 
14. Click Publish Changes. Your application is now enabled for SSO.                                                                                                         

Configure SolarWinds Service Desk (Previously Samanage)

1. Login to SolarWinds Service Desk (previously Samanage) with admin credentials.
2. Click SETUP.                                                                                                                                                                                                  
3. Navigate to Account and select Single Sign-On.                                                                                                                                     
4. Enter the following details:
   1. Identity Provider URL – It is the value of SingleSignOnService, obtainable from the metadata file downloaded from RSA.
   2. SAML Issuer – Construct and provide the URL in the following format https://<Accountname>. samanage.com
   3. X.509 Certificate – Copy and paste the certificate downloaded from RSA platform.
      Refer to the Notes section for the instructions to obtain Account name.                                                                                             
5. Select the Create users if they do not exist checkbox and click Update.

Notes

1. Log on to Service Desk console > Click on your Profile and select My Account.
2. Under the PROFILE section, obtain Account name.