Some aliases are lost in a migration from Authentication Manager 6.1 to Authentication Manager 8.1 for users where there are more than ten aliases activated on an agent, activated on a group or both
Originally Published: 2015-09-10
Last Modified: 2023-10-06
Article Number
000064377
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1
Issue
In Authentication Manager 6.1 users can be activated directly on agent hosts to allow access to the agent or users can be added to groups and the group is activated on the agent. Some users have more than one alias. For example, in the screen shot below the user named 10C001 is activated on an agent named as400 with 50 different aliases.

User-added image

Some of 10C001’s aliases were lost during the migration to Authentication Manager 8.1. For this user, only four of her aliases can be found when looking at her user authentication settings in the Security Console (Identity > Users > Manage Existing > search for the user > click on the context arrow next to her name and choose Authentication Settings and scroll to Logon Aliases).

User-added image
Cause
Prior to Authentication Manager 8.1 SP1 patch 6 there is a batch size limitation of ten aliases per group when migrating data to Authentication Manager 8.1. If there are more aliases than the limitation allows,they do not fit into the same batch group and are not migrated.
Resolution
This is resolved in Authentication Manager 8.1 SP1 patch 6 and later.
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